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Zenrows offers transparent, credit-based pricing for every technical level and scraping volume. Every plan on a zenrows.com account includes all five Zenrows primitives: Fetch, Extract, Crawl, Batch, and Browser Sessions, over all four interfaces: API, SDK, CLI, and MCP. Nothing is segmented by product or interface: what scales with your plan is your monthly credit allowance, concurrency, and support level.

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How Pricing Works

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Shared Credit Balance

Each plan gives you a monthly credit allowance that you spend across every Zenrows product from one shared balance. There’s no separate limit per product.

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Pay Only for Success

You’re charged only for successful requests. Failed or retried requests don’t consume your balance. HTTP 404 and 410 responses count as successful because the request completed correctly and returned valid data.

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Cost Multipliers for Fetch

Different features multiply your base credit cost depending on the infrastructure required:
These credit weights are fixed and never change. A JavaScript-rendered request always costs 5 credits, a protected request always costs 25, on every plan. What changes between plans is how many credits you get each month, not what anything costs to run.

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Residential Proxies and Browser Sessions

Residential Proxies, used standalone, meter at a flat 25,000 credits per GB on every paid plan (standalone Residential Proxies aren’t available on Free). Browser Sessions bill on bandwidth (the same 25,000 credits/GB) plus a flat 5 credits per minute of session time. Everything runs off the same shared balance.
Rule of thumb: 1 GB = 25,000 credits = 1,000 protected pages.

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Plan Comparison

GB max = the maximum Residential Proxies/Browser Sessions bandwidth if you spent your entire monthly allowance on it alone (credits ÷ 25,000). Standalone Residential Proxies aren’t available on Free.
Every higher rung gives you more credits for your money. The credit weights themselves never change (see Cost Multipliers for Fetch above). A standard request is always 1 credit and a protected request is always 25, on every plan. What changes as you move up is how many credits you have to spend, not what anything costs to run.
Enterprise plans offer custom credit pricing beyond Scale S5. Contact our sales team if your usage exceeds 45M credits/month.

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AI agents can buy credits too

AI agents with no Zenrows account or API key can buy Fetch and Extract themselves at agents.zenrows.com, paying over x402, MPP or a card, with the same credit weights. Plans bought there cover Fetch and Extract only. See Agentic Payments.

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Top-Up Packs

Sized so one pack comfortably covers a shortfall and two packs are enough to make an upgrade the better deal. Up to 10 top-ups per billing period; unused top-up credits roll into the next billing period once, then expire. On yearly plans the billing period is the year: each top-up costs 10× the monthly pack price and adds 12× its credits, and you can buy up to 10 per year.
Free doesn’t include top-ups. If you run out of credits on Free, wait for the next monthly refresh or upgrade to a paid plan.

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Concurrency, Support, and Rollover

Concurrency and support scale by tier, not by rung: moving up a rung within a tier buys more monthly credits, moving to a new tier buys more capability. The one exception is Scale, where S4 and S5 also raise concurrency.
Concurrent requests = how many pages you can scrape simultaneously. Higher concurrency enables faster data extraction. Top-up rollover = unused credits from top-ups you bought carry into the next billing period once, then expire. Plan credits don’t roll over: unused plan credits expire at every renewal.

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Response size limits

Each plan caps the maximum size of a single response. The cap is set per tier.
The cap applies per request and covers the whole response body, whether that’s HTML, JSON, or a screenshot. Sizes are in MB using the decimal convention, so 1 MB = 1,000,000 bytes. A response that exceeds your plan’s cap returns HTTP 413 (RESP005) and isn’t delivered. See Response Too Large for how to reduce a response below the cap.
Legacy plans (Developer, Startup, or Business) aren’t listed in this table. If you’re on a legacy plan, check the plan details on your Billing page for your exact response-size cap, or reach out to success@zenrows.com.
Open billing

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Credit Calculation Examples

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Fetch and Extract

  • Available requests = Plan credits ÷ credits per request (1 for standard, 5 for JavaScript rendering, 10 for Premium Proxies, 25 for protected)
  • Extract runs through the same Fetch client and draws credits the same way: add extract=auto to a request and it draws exactly what the underlying Fetch call would.

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Crawl

  • No fee of its own. Each page a crawl opens is billed as a Fetch request with Adaptive Stealth Mode: 1 to 25 credits per page, depending on the site.
  • max_pages caps how many pages a crawl opens, so it caps what the crawl costs. See Crawl pricing.

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Batch

  • Billed identically to Fetch: per successful task, using the same credit weights.

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Browser Sessions

  • Total credits = (GB used × 25,000) + (session minutes × 5)

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Residential Proxies (Legacy)

  • Total credits = GB used × 25,000
Remember: you pay only for successful requests across all products.

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Choose Your Plan

  1. Estimate your monthly volume: how many standard vs. protected pages will you scrape?
  2. Add Browser Sessions or standalone Residential Proxies usage: estimate the GB and session minutes you’ll need.
  3. Match your total against the plan table above, with some buffer room for growth.

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Managing Your Subscription

Access all subscription changes from your Plans or Billing pages.
See plansOpen billing

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Top-Ups

You’ll receive usage alerts at 80% and 95% of your limit, if enabled from your Notifications settings. Top-ups let you add credits without changing plans. See the pack prices for your rung in the Top-Up Packs table above.
Open notification settings
You can buy a top-up from two places in the app:
  • Billing page: the Extra credits section shows your pack size and price, plus how many purchases you have left this billing period. Click Add credits to buy a pack, or Enable automatic credit purchases to purchase packs automatically when your usage hits a threshold.
    Open billing
  • Plans page: a top-up offer below the plan cards opens the same purchase flow.
    See plans
  • Limit: up to 10 top-ups per billing period
  • Rollover: unused top-up credits roll into the next billing period once, then expire
If you don’t see the top-up option, your account can’t purchase one right now. This happens on the Free plan, during a trial, while a payment is incomplete, once you’ve used all 10 purchases for the billing period, or if your balance would exceed your plan’s maximum.
Set automatic top-ups to trigger at your chosen threshold (like 95%). To avoid surprises, enable invoice notifications in your Notification Settings.
Open notification settings

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Upgrading Your Plan

When you upgrade your plan, the change takes effect immediately. Here’s what happens to your credits and limits:
  • When it applies: Immediately after purchase
  • Timing limit: upgrades aren’t available in the first 5 minutes after a renewal or a previous plan change
  • Credit carry-over: Any unused credits from your current plan, including base plan credits, top-ups, and any admin-granted credits, automatically carry over to your new plan. This carried-over amount is added on top of your new plan’s allowance as bonus credits, giving you extra usage from day one.
  • One carry only: the carried-over balance doesn’t roll over again at the next renewal.
  • From Free: unused Free credits aren’t carried over when you move from Free to a paid plan.
  • Top-up limits reset: The carried-over bonus credits don’t count against your new plan’s top-up purchase limit. You start the new billing period fresh and can purchase top-ups as usual.
Example: If you’re on Launch L1 (250,000 credits/month) with 90,000 unused credits and upgrade to Launch L3 (700,000 credits/month), your new billing period starts with 700,000 + 90,000 = 790,000 available credits.

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Downgrading Your Plan

  • When it applies: At the end of your current billing cycle
  • During transition: You keep your current limits until renewal
  • Until the switch: you can still buy top-ups on your current plan
  • Credits at the switch: unused plan credits expire; unused credits from top-ups you bought carry into your first period on the new plan, once

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Cancelling Your Subscription

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How to cancel

  1. Go to Billing
    Open billing
  2. Click Cancel Subscription
  3. Select your reason for cancelling (your feedback helps us improve!)
  4. Confirm to complete the cancellation
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After cancellation

  1. You keep access until your billing cycle ends
  2. You can use your remaining credits during this time
  3. No additional charges will occur
For complete terms and conditions, visit our Terms & Conditions page.

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Frequently Asked Questions (FAQ)

Each plan includes a monthly allowance of credits, so you’re not counting dollars per call. One credit is a standard successful page. Harder work draws more from the same balance: JavaScript rendering costs 5 credits, Premium Proxies 10, and both together (protected) 25. Residential Proxies, used standalone, draw 25,000 credits per GB. Browser Sessions bill on bandwidth plus session time: 5 credits per minute, all in credits. Every plan runs off one balance.
No. Your plan’s credit allowance applies to all products from one shared balance, not allocated separately to each one. For example, on Launch L1 (250,000 credits/month), you could spend 150,000 credits on Fetch and 100,000 on Browser Sessions in the same month.
On a zenrows.com account, we accept credit cards (Visa, MasterCard, American Express, etc.), Apple Pay, Google Pay and PayPal. Wire transfer is accepted for Enterprise customers. We don’t accept crypto or debit cards on an account at the moment. AI agents buying Fetch and Extract at the agent storefront can also pay in USDC over x402 or MPP, see Agentic Payments.
Never. You only spend credits on successful requests. 404 Not Found and 410 Gone responses count as successful results.
Yes. Paying yearly gives you two months free (pay for 10, get 12) and your full year’s credit allowance up front, as a single balance you draw down anytime over the year rather than monthly grants. On yearly plans the top-up limit (10) and top-up rollover apply per year, and unused plan credits expire at the yearly renewal. Enterprise is priced on committed volume.
We warn you before you reach it. On a paid plan, you can add extra credits (top-ups) any time to keep running, up to 10 times per billing period, and unused top-up credits roll into the next billing period once, then expire. On Free, there are no top-ups: wait for the next monthly refresh or upgrade. Either way, no lost data or configuration.
Yes. Upgrades take effect immediately, billing adjusted accordingly, with unused credits carried over as bonus credits on your new plan (this doesn’t apply when moving from Free). Downgrades take effect at the end of the current billing cycle: unused plan credits expire, while unused top-up credits carry over once. No penalties, no hidden fees.
Concurrency is how many requests run at the same time. The limit scales with your plan tier (see the Concurrency, Support, and Rollover table above), so larger plans run more jobs in parallel. See our concurrency guide for implementation details.
Same primitives, same API. Set the protection level (or let Adaptive Stealth Mode, mode=auto, choose it for you) and Zenrows routes through the right stack (residential network, fingerprinting, retries), so your code doesn’t change between an open page and a hard-protected one.
Not on a zenrows.com account today. The Free plan (5,000 credits/month, no card required) covers light, ongoing use without a subscription. AI agents buying at the agent storefront can buy pay-as-you-go credits at $0.50 per 1,000 (minimum purchase 10,000 credits), see Agentic Payments.
Custom plans are available for usage beyond Scale S5 ($2,999/month, 45M credits/month). See the Enterprise row in the Plan Comparison table above. We don’t offer the option to purchase additional concurrency separately or to subscribe to a plan for just one product at a lower price: every zenrows.com plan includes every product and every interface, with limits determined by your selected plan. Plans an AI agent buys at the agent storefront cover Fetch and Extract only, see Agentic Payments.
No, pausing or delaying your subscription isn’t currently available. You can keep your subscription active or cancel it at any time. If you cancel, you keep access to all services until the end of your current billing cycle. Unused days or credits don’t roll over if you reactivate a cancelled subscription later.
You can view and download your subscription invoices on your Billing page.
Open billing
It’s not currently possible to update information on past invoices. To ensure your future invoices have the correct details, keep your profile information up to date in your Account Settings and your payment methods on the Billing page. Changes apply to your next invoice onward.
Open account settingsOpen billing
Yes. The Agent Toolkit ships an MCP server, a CLI, and SDKs that connect to Claude Code, Cursor, Codex, Windsurf, Gemini CLI, and any MCP-compatible client. Every primitive is exposed as a tool, so agents call them natively with auth and usage visibility built in. This is included on every plan, not a separate add-on.
Yes, on Enterprise: an SLA on uptime and success rate, SOC 2 and ISO 27001 compliance, SSO/SAML, dedicated account management, a solutions engineer, and quarterly business reviews (QBRs).