How to delete your account
- Go to your Account Settings.
- Find the Delete account option.
- Confirm in the dialog that appears.
What happens when you delete your account
- Your API keys are disabled immediately, and any in-flight requests using them will fail.
- Any active subscription is canceled as part of the deletion.
- Your account data is removed from our systems.
- You will no longer receive emails from Zenrows, aside from the deletion confirmation.
If you are on a paid plan and want a refund before canceling, contact support@zenrows.com first. Deleting your account cancels your subscription immediately and a completed deletion cannot be reversed to process a refund afterwards.
Frequently Asked Questions (FAQ)
Can I undo an account deletion?
Can I undo an account deletion?
No. Account deletion is immediate and permanent. There is no way to restore your account or recover your data once it is deleted.
What happens to my active subscription?
What happens to my active subscription?
Your subscription is canceled as part of the deletion. If you want a refund, contact support@zenrows.com before deleting your account.
What happens to my API keys?
What happens to my API keys?
Your API keys are disabled immediately when your account is deleted. Any requests made with them will fail from that point on.
Will I get a confirmation that my account was deleted?
Will I get a confirmation that my account was deleted?
Yes. You will receive a confirmation email once your account has been deleted.
Can support delete my account for me?
Can support delete my account for me?
Account deletion is a self-service action from your Account Settings. Contact support@zenrows.com if you run into trouble with the process.